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November 6, 2024

Avantia Announces Strategic Partnership with 360Globalnet to Revolutionise the Claims Process with new AI-Driven Operating Model 


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Avantia Group is excited to announce a strategic partnership with 360Globalnet, a pioneer in digital claims solutions. This collaboration will allow Avantia to leverage 360Globalnet’s multi-award-winning digital claims platform to enhance the efficiency and accuracy of managing home insurance claims.  

With Avantia transforming its operating model through innovation and AI, this partnership will streamline the claims process, elevate the customer experience, and employ data and AI to drive operational excellence. By utilising 360Globalnet’s cutting-edge technology, the partnership will also deliver an end-to-end digital claims management solution that ensures faster, more transparent, and customer-centric service.  

Mark Eastham, CEO of Avantia Group, says:  “This new operating model sets us apart from other insurers reliant on legacy technology and brings significant advantages to our business. By insourcing claims and leveraging AI, we’re also creating a more efficient, personalised experience that ultimately benefits our customers.” 

Paul Stanley, CEO of 360Globalnet, expressed his enthusiasm for the collaboration: “We are thrilled to partner with Avantia Group, a forward-thinking company that recognizes the transformative power of digital innovation in the insurance sector. Our platform is designed to simplify and accelerate the claims process, and we are confident this partnership will set new benchmarks in home insurance claims management.”  

This partnership positions both companies at the forefront of innovation in the insurance industry and builds on Avantia’s strong track record of AI innovation, as part of a broader operational transformation programme to enhance the firm’s claims customer experience.